Privacy Policy for CompleteSRV Android App
Effective Date: January2024
Last Updated: January2024

CompleteSRV ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the CompleteSRV Android application (the "App"). By using the App, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the App.

1. Information We Collect
a. Information You Provide
Account Information: When you create an account, we may collect your name, email address, phone number, and other details.
Customer Support: If you contact us for support, we may collect information related to your request.
b. Automatically Collected Information
Device Information: We collect device-specific information, including device model, operating system version, and unique device identifiers.
Usage Data: We collect data about your interactions with the App, such as pages visited, features used, and session duration.
Log Data: Our servers may automatically record log information, including IP address, browser type, and timestamps.
c. Location Information
If the App requires location access for its functionality, we may collect and process your location data (only with your consent).
d. Cookies and Tracking Technologies
We may use cookies and similar tracking technologies to improve user experience, track usage trends, and analyze app performance.
2. How We Use Your Information
We use the information collected for the following purposes:

To provide, operate, and maintain the App.
To improve user experience and optimize performance.
To respond to customer support requests and inquiries.
To send updates, notifications, and service-related messages.
To detect and prevent fraud, security threats, or illegal activities.
To comply with legal obligations.
3. How We Share Your Information
We do not sell or rent your personal data. However, we may share your information in the following situations:

With Service Providers: We may share data with third-party vendors who help us operate and improve the App.
For Legal Reasons: If required by law, we may share your information with authorities to comply with legal obligations or enforce our rights.
Business Transfers: In case of a merger, sale, or asset transfer, your data may be transferred to the acquiring entity.
4. Data Security
We take reasonable security measures to protect your data from unauthorized access, loss, or misuse. However, no system is 100% secure, and we cannot guarantee absolute security.

5. Your Rights and Choices
Access and Update: You can review and update your account information within the App.
Opt-Out: You can opt out of receiving marketing communications by adjusting your settings or contacting us.
Delete Your Data: You can request the deletion of your personal data by contacting us.
Permissions: You can modify app permissions in your device settings.
6. Third-Party Services
The App may contain links to third-party services. We are not responsible for their privacy practices. Please review their privacy policies before using their services.

7. Children's Privacy
The App is not intended for children under 13. We do not knowingly collect personal data from children. If we learn that a child’s information has been collected, we will take steps to delete it.

8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted within the App or on our website. Your continued use of the App after changes take effect constitutes your acceptance of the updated policy.

9. Contact Us
If you have any questions or concerns about this Privacy Policy, you can contact us at:

📧 Email: info@engrdivina.com
🌐 Website: engrdivina.com